1. Introduction

At Gourmet Academy ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, enroll in our courses, or interact with us in any way.

Please read this privacy policy carefully. By using our website or services, you acknowledge that you have read and understood this policy.

2. Data We Collect

We may collect the following types of information:

2.1 Personal Information

  • Identity Data: Name, username, or similar identifier
  • Contact Data: Email address, telephone number, postal address
  • Financial Data: Payment information (processed securely through our payment processors)
  • Transaction Data: Details about payments and services you have purchased from us
  • Profile Data: Your interests, preferences, feedback, and survey responses
  • Marketing Data: Your preferences in receiving marketing from us

2.2 Technical Data

  • Internet protocol (IP) address
  • Browser type and version
  • Time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform
  • Other technology on the devices you use to access our website

2.3 Usage Data

  • Information about how you use our website and services
  • Pages you visit and features you use
  • Time spent on pages
  • Click paths

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our services: Processing enrollments, managing your account, and delivering course content
  • To improve our services: Analyzing usage data to enhance website functionality and user experience
  • To communicate with you: Responding to inquiries, providing customer support, and sending course updates
  • To process payments: Billing, accounting, and maintaining records of transactions
  • To send marketing communications: Informing you about new courses, special offers, and events (if you have opted in)
  • To comply with legal obligations: Maintaining records for tax purposes and responding to legal requests

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract: When we need to process your data to fulfill our contractual obligations to you
  • Legitimate interests: When processing is necessary for our legitimate business interests
  • Consent: When you have given us explicit permission to process your data for specific purposes
  • Legal obligation: When we need to comply with legal requirements

5. Data Sharing and Disclosure

We may share your personal information with:

  • Service providers: Third-party vendors who perform services on our behalf (payment processors, hosting providers, etc.)
  • Business partners: Companies we collaborate with to offer joint promotions or services
  • Legal authorities: When required by law, court order, or governmental regulation
  • Professional advisors: Such as lawyers, auditors, and insurers

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

6.2 Types of Cookies We Use

  • Essential cookies: Required for the website to function properly
  • Functional cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

6.3 Managing Cookies

You can control and manage cookies in various ways. You can:

  • Adjust your browser settings to refuse or delete cookies
  • Use our cookie consent tool to customize your preferences
  • Opt out of specific third-party cookies through their respective privacy settings

Please note that disabling certain cookies may affect the functionality of our website.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal information
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data under certain circumstances
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to our processing of your data
  • Right to withdraw consent: Withdraw previously given consent

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

10. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal data to other countries, we will ensure that appropriate safeguards are in place to protect your data and that the transfer complies with applicable data protection laws.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Gourmet Academy

7 Bennett Centers East Tony

Hull, HU8 8SH

United Kingdom

Email: privacy@gourmetacademy.com

Phone: +44 335 471 8627